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Grievance Redressal Cell

GRIEVANCE REDRESSAL CELL

At NGFCET, the Grievance Redressal Cell attempts to address genuine problems and complaints of students, whatever be the nature of the problem. Students are encouraged to use the suggestion boxes placed in different sections of the campus to express constructive suggestions and grievances. Students may also express their grievances online by filling out the form below.

Students are requested to note that making a complaint is serious and therefore they are to use this power in a responsible manner. The college assures students that once a complaint is made, it will be treated with sensitivity and confidentiality.

Grievance Redressal Cell

SCOPE:

The Cell deals with grievances received in writing or through the online portal from students/staff about any of the following matters:

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    Academic Matters: Related to timely issue of duplicate mark sheets, transfer certificates, character certificates.
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    University Matters: Related to semester results and examination-related matters.
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    Financial Matters: Related to dues and payments for various items from fee, library, hostels, etc.
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    Library Matters: Issue and return of books, syllabus, university question papers.
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    Accommodation Matters: Related to hostels, food, and activities.
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    Other Matters: Related to sanitation, availability of transport, and other campus facilities.

The complaints will be attended promptly on receipt of written grievances from the students. The cell will formally review all complaints and will act accordingly as per the management policy.